Privacy Policy
Effective Date: August 1, 2025
At iBOCC Care, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using the iBOCC website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit our website, fill out forms, or use our services:
- Personal Information: This includes your name, email address, phone number, and any other details you provide when contacting us for consultations, appointments, or inquiries.
- Health Information: When scheduling an appointment or teleconsultation, you may be asked to provide health-related details relevant to your treatment.
- Usage Data: Information regarding your usage of the website, such as IP addresses, browser type, access times, referring URLs, and pages visited.
Cookies: We use cookies to enhance your user experience. Cookies are small files that are stored on your device and help us understand how you interact with our website.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- Providing Services: To process and manage your consultations, appointments, and treatment requests.
- Communication: To respond to inquiries, send appointment reminders, and provide relevant updates regarding your care.
- Improving Our Services: To analyze usage data and improve the content, functionality, and performance of our website.
- Marketing & Promotions: To send you promotional materials about our services, events, or offers, provided you have consented to receiving such communications.
- Legal Compliance: To comply with any legal obligations, regulations, or requirements in relation to health care and patient confidentiality.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal and health-related information, including:
- Encryption: Sensitive information is encrypted using Secure Socket Layer (SSL) technology during transmission.
- Access Control: Access to your personal information is restricted to authorized personnel only, ensuring that your information is handled securely.
- Data Storage: We store your personal data in secure servers and databases with regular updates and monitoring for vulnerabilities.
While we strive to protect your information, please note that no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security but ensure we take all reasonable measures to protect your data.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors who assist with website functionality, email services, and customer support. These service providers are obligated to protect your information.
- Healthcare Professionals: If you schedule a consultation or treatment, we may share your information with the relevant healthcare providers involved in your care.
Legal Requirements: We may disclose your information when required by law, such as in response to subpoenas or legal processes, or to protect the rights, property, and safety of iBOCC Care, our patients, or others.
5. Third-Party Links
Our website may contain links to third-party websites for informational purposes. These external websites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to read their privacy policies before providing any personal information.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies allow us to collect information about your browsing behavior and preferences.
You can control cookie settings through your browser. However, disabling cookies may affect the functionality of the website.
7. Your Rights and Choices
- Access and Update: You have the right to access, correct, or update your personal information at any time. You can contact us to request this.
- Opt-Out: You may choose to opt out of marketing emails or promotional communications by following the unsubscribe link in the email or by contacting us directly.
- Data Retention: We will retain your information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete such information as soon as possible.
9. Changes to This Privacy Policy
iBOCC Care reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please feel free to contact us:
- Email: [Insert Email Address]
- Phone: [Insert Phone Number]
- Address: [Insert Clinic Address]
